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An employee plays with Lego at Google's New York City office, March 10, 2008.
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Success tips from world's top management guru

January 15, 2009

  • Management must be performance oriented. Meritocracy, stretch targets, clear measurements and rewards based on contribution are the keys to a high performance culture.

  • We have company think, not consumer think. What we make is not what they want.

  • People shift their priorities, where they want to customise, where they want to invest their energy and expertise.

  • If you build systems for total participation and co-creation, buying off-the-shelf is a sub-set and is also possible. If you only build a system for what's available and what you make, then people cannot co-create.

  • Over time successful business recipes become dull -- your success leads to business structures that may become dysfunctional. What we need to ask ourselves is -- is there a different way?

    Image: An employee plays with Lego at Google's New York City office, March 10, 2008. | Photograph: Erin Siegal/ Reuters

    Also read: Top 8 tech predictions for 2009
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