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Deal Ho Jaye

Welcome to Rediff Bol Customer Care

Please ensure to select a query that best relates to your question.
This will enable us to provide a quick and accurate response.


	Frequently Asked Questions about

•	Most Commonly asked Questions Why am I unable to send an SMS? How do I create an Avatar? I am unable to sign in to Rediff Bol. Why? The SMS I sent long back hasn't reached my friend so far. Why? Some of the chatters are using abusive language in chat room. What do I do? I am unable to start the talk and see option. Help! I have problems downloading Rediff Bol. Why does this happen? I am unable to send SMS to an international number. Why? I am unable to send messages in Hindi. Why is that? It is taking too long to sign in to Rediff Bol. What do I do?

•	How do I Download and Install Rediff Bol? What is Rediff Bol? Is Rediff Bol free? What are the minimum operating system and hardware requirements to run Rediff Bol? How do I Download and Install Rediff Bol? I have installed Rediff Bol, but I still cannot see the Bol icon? I already have the previous version of Rediff Bol. How do I upgrade to the new version? I have problems downloading Rediff Bol. Why does this happen?

•	How do I Sign in to Rediff Bol? How do I sign in to Rediff Bol? I don't want to type my username and password every time I sign in. What can I do to avoid it? How can I sign in automatically to Rediff Bol every time my computer starts? How can I stop Rediff Bol from signing in automatically? Someone else's email address is given above the sign in button? How can I sign in with my account? I do not want my friends to see me when I am online on Rediff Bol. What do I do? What happens if I sign in with the same username and password on two different machines? What should I do if I forget my password? It is taking a long time to sign in to Rediff Bol. What do I do?

•	How do I Register on Rediff Bol? I am a new user. How do I use Rediff Bol? Can I use Rediff Bol without a Rediffmail account?

•	How do I start Using Rediff Bol? How do I start using Rediff bol? I am unable to sign in to Rediff Bol. Why?

•	How do I Add and Delete Friends? How do I add a friend by email address? How do I add a friend by mobile number? How will I know if my friends are Online/ Offline/ Available on SMS? How do I stop a friend from sending me messages? How do I delete a friend from my friend list? If I delete/block a friend from my list, will they know about it? What happens to my existing friend list when I upgrade to the new Rediff Bol?

•	How do I Send and Receive messages? What is instant messaging? How do I send and receive instant messages? What happens if I send an instant message to a friend who appears to be offline? How do I view offline messages? What is quick reply? How do I use it? How do I set my status? How do I change my display name? What is a conference? How do I invite friends and start a conference? During a conference, can my friends invite their friends to the conference? How do I save a conference? How do I save my conversation with a friend? How do I change the colour, size etc. of my font?

•	How do I Chat in Hindi? How do I choose Hindi as my language? How can I make Hindi as my default language? Do I need to know how to type in Hindi? Can I change the font size when I type in Hindi? Can I combine Hindi and English in a single message? Can I send an SMS in Hindi? My friends do not have the new Rediff Bol? Can I still chat with them in Hindi? Can I chat in Hindi even when I am in the public chat rooms? Does the new Rediff Bol translate Hindi into English/English into Hindi? I am unable to send messages in Hindi. Why is that?

•	How do I use the chat rooms? What is the difference between instant messaging and chat? How can I access the Bol chat rooms? How do I send a private message to a user on chat room? Can I add my chat friends to my friends list? Can I chat in Hindi even when I am in the public chat rooms?

•	How do I send SMS to a mobile phone? How do I send an SMS to my friends? How do I send an SMS to a friend who is not on my friend list? How many free SMS can I send in a day using Rediff Bol? Do I need my friend's permission to send him/her an SMS? How does my friend know that I am sending him/her an SMS? Can I block a friend from sending me SMS on my mobile phone using Rediff Bol? Will I and my friend be charged for sending SMS messages to each other via Rediff Bol? How do I save my SMS conversations in Rediff Bol? Which are the mobile operator networks I can SMS messages to? I am trying to send an SMS but am unable to do so. Why? The SMS I sent long back hasn't reached my friend so far. Why? I am unable to send SMS to international number. Why?

•	How do I use Avatars? What is an Avatar? How do I create an Avatar? Can I set an image stored on my computer as my Avatar?

•	How do I use Talk and See? What is Talk & See? What are the requirements for Talk and See? How do I get started with Talk & See? How do I increase/ decrease the volume while on Talk? Can I Talk & See with more than one friend? How do I end a voice conversation? How do I end a video conversation? I do not have a web cam. Can I still see my friend? I am unable to initiate the talk and see option. Help! The video quality is not very good. What could be the reason? The video image has a lot of jerks. Why?

•	How do I send Emoticons/Talkies to my friends? What are Emoticons? How do I use Emoticons? What are Talkies? How do I use Talkies?

•	How do I access Rediffmail from Rediff Bol? How can I access my Rediffmail inbox from Rediff Bol? How can I send an email to a friend? How do I know that I have received a new email in my Rediffmail Inbox?

•	How do I Send/Receive files and photos? How do I send files/photos to my friends? How do I receive files/ photos from my friends? How do I assign a default folder to save all my files/photos received from friends?

•	How do I sign out and receive messages on my mobile phone? How do I sign out of Rediff Bol? How do I close the Rediff Bol window but keep it running in the background? How do I exit Rediff Bol? How can I receive messages on my mobile phone after I sign out of Rediff Bol?

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