The report further revealed that the BPO/call centre industry has dropped down several places, forfeiting its second position on the list to the manufacturing industry, which has shown promising......
Of the 3.9 million the sector employs, HR experts say at least 100,000 are likely to lose their jobs by the end of this financial year. Ayan Pramanik and Raghu Krishnan report. Illustration:......
With economic slowdown casting a shadow on profits, companies may increasingly turn towards offering flexible benefit programmes to employees, among other measures, for managing costs and......
Indian IT-BPO firms have stepped up investments by around 30-70 per cent on training and education of employees despite the economic slowdown. BPO firm EXL Services increased its training spend by......
Tata Consultancy Services,is working on five requests for proposalsfor e-commerce deals worth $75-100 million (around Rs 350-500 crore). This is despite the fact that the retail segment has been......