Quatrro BPO Solutions, headed by Raman Roy, is ramping up its China operations. The company had started its China operations earlier this year. The centre would have a capacity of 1,500 seats. The......
The Indian business process outsourcing (BPO) industry gave a thumbs-down to the US Call Centre and Consumer Protection Bill, terming it another "protectionist" measure by the country.The Bill,......
A year after the department of telecommunications conditionally relaxed rules on IT-BPO employees working from home, Raman Roy, chairman & managing director of Quatrro BPO Solutions, has started......
Amid the growing role of human resource management as a business driver, hiring right talent with the required skill sets still remains a challenge for companies, experts say. With the economy......
In October last year, personal computer manufacturer Dell's market share in the small and medium enterprises segment was just 3.2 per cent. A year later, the figure has improved to 5.2 per cent --......