Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.......
'The race is now on for Indian IT firms to develop their AI prowess and focus on a software-first approach to services as the people element becomes more complicated with Trump's expected new......
The domestic technology industry's revenue is projected to grow 3.8 per cent to $254 billion this fiscal, industry body Nasscom said on Friday and highlighted creation of 60,000 more jobs......
Despite an appreciating rupee and slowdown worries in the US, the Indian IT sector is on track with its growth agenda. The Indian software and services exports are expected to touch the $40......
Tata Consultancy Services is expecting large outsourcing contracts in the financial year 2006-07.Quoting Nasscom Strategic Review 2006, TCS said in its annual report for 2005-06 that over 300......