Guidelines for ITES sector eased, new norms to facilitate WFH

The new rules are aimed at providing a strong impetus to the industry and positioning India as one of the most competitive IT jurisdictions in the world. Illustration: Dominic Xavier/Rediff.com......

Will BPM firms' plan to change pricing model succeed?

As more and more businesses move towards digital technology-enabled solutions such as chatbots to increase interaction with their own customers, BPM companies have seen a significant chunk of their......

Emotix, a Mumbai-based startup launches personal robot for kids

The robot can hold long conversations, track the child's mood and is controlled from an app on the parents' smartphone For generations, filmmakers have dreamt up stories of sentient robots as best......

Broadband, BlackBerrys save the day for IT, BPO

It was work as usual at all the major IT and business process operating firms in Mumbai. While a few advised their employees to take leave or use flexi-working options, for many it was work as......