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Air India banks on artificial intelligence to cut call centre costs

Air India’s use of artificial intelligence (AI) has had a huge impact on the airline major’s call centre volumes and the technology integration has reduced costs by 100 times, a senior......

Lehman crisis@10: Has the financial world changed for the better?

The 2008 financial crisis set off by the crash of Lehman Brothers in the US pushed back global growth, which declined from a high of 5.6 per cent in 2007 to 3 per cent the next year and a negative......

Did the world dodge a bullet in the crash of 2008?

The flawed response to the crisis has fed a us-vs-them mentality in which the banker, the expert, the coastal entrepreneur, the immigrant, the foreigner are all villains. The crisis was not that......

India's bad loan problem is not a purely financial one!

It is a national economic problem and one that requires a political solution hand in hand with a clear government commitment to stand behind core national assets, says Vinayak Chatterjee.......

Buy women-specific products only if they offer value

Instead of blindly opting for products that have the 'woman' tag in their names, compare them with gender-neutral products and then decide As the world gears up to celebrate International Women's......

Top Coverage News


World Test Championship 2023

India held the top position in the ICC Men's Test Team Rankings while Australia secured the...

Manipur's Tragedy

Here are news, updates and coverage from violence hit Manipur.

IPL 2023

Complete coverage of IPL 2023

Sri Lanka's Tour of India 2023

Complete Coverage of Indian cricket team's encounter with Sri Lanka during 3rd Jan - 15th Jan 2023.

GUJARAT, HIMACHAL GO TO POLLS

The Bharatiya Janata Party was on Thursday poised for a landslide victory in Gujarat to retain...
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