Constantly experimenting with the tastes of consumers by mixing western and 'desi' menus, fast food industry has seen a rapid growth in last few years, thanks to high disposable incomes and greater......
Hotels have mystery guests who check in to time room service, look for dust beneath mattresses and set off crises to see how the management deals with them. Restaurants have mystery diners to find......
Biren Somaiya, 38, senior advisor, JP Morgan Chase, regularly hops into High Street Phoenix in Mumbai's Lower Parel from his nearby home at King's Circle to pick up "goodies". Somaiya never has......