India's cleanest city goes 'Trin Trin'

To curb pollution, the Mysuru corporation has launched a bicycle-sharing initiative, reports Apurva Venkat. The southern city of Mysuru is turning to bicycle sharing to cut......

The dark side of call centers!

Trin! Trin! The phone rings, and Stephanie (an alias used by the call centre employee taking the call) has 20 seconds to get ready with her headphones and chant her opening script."Thank you for......