'You will see him frequently asking customers -- especially retail -- about service experience, pain points, areas of improvement and suggestions.' IMAGE: State Bank of India Managing Director C S......
'They have since only tried to improve systems. Also, with regulatory guidance from time to time, we are in a position to assess a situation and react in time.' Photograph: Rupak De......
The account turned bad before Chaudhari took over as SBI chairman and the asset was sold to AARC following an open bidding process, months after Chaudhari retired, explains Tamal Bandyopadhyay.......
After getting rapped for accepting Vedanta group's bid that would give just 5 per cent of their outstanding loans, lenders to Videocon Industries on Monday approached the insolvency appellate......
In a bid to gain a bigger share of the customer’s wallet, banks are ramping up their cross-selling initiatives. Report Abhijit Lele and Raghu Mohan. Illustration: Uttam Ghosh/Rediff.com What......