Tirupati laddu row: Govt to wait for FSSAI report before action

Amid the ongoing controversy over Tirupati laddu, Consumer Affairs Secretary Nidhi Khare on Monday said her department will consider additional measures to monitor ghee quality in the market only......

Winter session of Parliament begins on Tues, set to be stormy

The winter session of Parliament beginning on Tuesday is likely to witness a united opposition piling up pressure on the government on a plethora of issues like the exit of the Reserve Bank of......

Army to get snow mobiles for Kargil-Siachen sector

With an aim to guarding the inhospitable terrain and snow-carpeted barren mountain chains bordering Pakistan, the Army has decided to purchase the latest snow mobiles, to ensure mobility and......

Will Ombudsman Fix Air Travel Hassles?

'The ministry may like to consider setting up an ombudsman similar to electricity ombudsman and insurance ombudsman, to ensure a time-bound resolution of consumer issues within the airline sector.'......

Grievance redressal method of e-com players not up to mark

The grievance redressal mechanism of many big e-commerce players is not up to the mark as the number of complaints received by the National Consumer Helpline has risen sharply over the last four......

Hotels, restaurants barred from levying service charge

Amid rising consumer complaints, the Central Consumer Protection Authority (CCPA) on Monday barred hotels and restaurants from levying service charge automatically or by default in food bills and......

Consumer protection agency sends notice to Ola, Uber

CCPA said the primary issues raised in the notices included ‘deficiency in service’. This includes lack of proper response from customer support, driver refusing to take payment by......