'You look at the numbers he has served up and the way he has consistently used that yorker, that makes everyone talk about it.'
The new-age tech-savvy buyer is seeking new shopping experiences. They need to be engaged. Indian retailers are still playing catch up with these customers.
Challenges notwithstanding, there are handful of players who continue to stand tall and scale-up their business. Many of these are taking inspiration from hyper-local grocery and food-delivery business to go full stack, says Sangeeta Tanwar.
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