In a major setback to the IRCTC, Railways have decided to strip the PSU of its catering responsibilities in Rajdhani, Duronto, Shatabdi and all other mail and express trains.
Passengers have been long complaining of the IRCTC website crashing as soon as the booking commences in the morning.
The decision, if materialises, could be yet another setback for IRCTC, thanks to the new catering policy unveiled recently which stripped the Railway public sector unit of its catering responsibility that formed its core business.
Online air ticket bookings have overtaken online train ticket bookings as travel portals such as makemytrip.com dominate the top-of-mind category brand
Reliance Infocomm, in association with Indian Railway Catering and Tourism Corporation Ltd (IRCTC), has launched the railway ticket booking service through Reliance India Mobile in 120 Indian cities.
Alert: A mobile rail reservation counter, by the Indian Railway Catering and Tourism Corporation Ltd.
Saradha Group-run Saradha Tours and Travels tied up with IRCTC for operating tourist services to different destinations.
Come May 1 and those looking to visit Taj Mahal in Agra and Humayun's Tomb here will be able to book their entry tickets online.
Southern Railway however clarified that the issue was the result of a particular user selecting Hindi as the preferred language while registering in the IRCTC website. 'Language is an option in e-ticketing,' a Southern Railway release said.
The app, named after the German word 'Haptik' that means the same as 'haptic' in English, is available both on the iOS and Android platforms.
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