The co-passenger who shot the video of the incident of assault against an IndiGo co-pilot on board alleged that the pilot, instead of "understanding and supporting" the passengers' concern, was blaming them for asking questions.
In a video posted on her Instagram handle, the Russian model Evgenia Belskaia said that hitting a pilot was unfortunate.
"Of course, it's wrong to hit the pilot, 100 per cent, I will not agree with that. But why was he blaming passengers in this, he was supposed to understand and support them," the model said in the video.
Sharing the initial incident, where the pilot could be seen assaulted by a passenger on board an Indigo flight, she said, "So the story is my team; they had a flight Delhi to Goa...7.40 am. They came to the airport by let's say 6 a.m. They came up very early, they came there. Then the IndiGo flight was saying like every hour, it's a one-hour delay, two-hour delay. So like this, they've been waiting for ten hours."
"Then they told them that they can enter the airplane. They enter the airplane and in an airplane, they'd be sitting for two hours waiting, so people were really angry. And of course, they've been asking questions from the crew, why it's like this (and) when we going to leave and all."
She alleged that the pilot attempted to blame passengers for the delay, which is why according to the pilot the flight got further delayed.
"Then this pilot coming and saying that 'you guys are asking too many questions. Because of you we missed our line/our turm. Now you will have to wait more."
Meanwhile, the accused passenger was declared 'unruly', the airlines said in a statement on Monday. As per an IndiGo statement, the accused passenger was handed over to the local law enforcement agencies for further action.
The statement further mentioned that an internal committee has been formed to address the matter and the inclusion of the passenger in the 'no-fly list' is under consideration.
The incident occurred on Sunday, January 14, inside flight number 6E 2175 which was departing from Delhi to Goa.
In a viral video, the agitated passenger, later identified as Sahil Kataria, was seen punching the co-pilot, identified as Anup Kumar, while he was announcing on board about flight delays.
As per government rules released in 2017 on unruly passengers, if an airline finds a passenger's behavior unruly, the pilot has to file a complaint, which is to be investigated by an internal panel. During the probe, the airline can ban the flyer for a maximum of 30 days.
The committee has to decide on the matter within 30 days and specify how long the flyer can be kept from traveling.
