What is the award winning online gaming process all about?
It is the largest and India's only paid games-on-demand (GOD) service. It is a subscription-based system where users can log in and choose from over 200 games. All a user needs to do is pay Rs 200 for downloading games for a month's unlimited service.
We found that there were many people who wanted to play games but did not know how to go about it. Users are scared to do something online and they needed help. The traditional call centres were not geared up for helping gaming enthusiasts. So we picked up 4 to 5 gamers and set up a call centre to guide people.
We call them GOD's doots. We have about 200 people in different call centres. These doots guide people, make sure they have no trouble playing their favourite games.
How successful is this system?
The system has been very effective. The users just need to make a call to get their queries answered by gaming experts. We already have about 32,000 users.
How has the work experience been so far? Did you ever feel a work pressure?
It all started with an interest in gaming. The best part is I never thought I was working. When people said they can pay me for developing games, I thought it was quite funny. I have always enjoyed doing this so there was no pressure on me.
Image: Indiagames office. | Photograph, courtesy: Indiagames
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