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India's 25 best employers

April 8, 2009

Name: vCustomer Corporation

Rank: 16

CEO and founder: Sanjay Kumar

What it does: Established in 1999 and privately held, US-based vCustomer is a leading provider of customer care contact centre solutions and services. It provides industry expertise in banking and finance, communications and telecom, travel and hospitality, retail and consumer technology and government.

Its services include inbound/outbound call centre, technical support, back-office, loyalty program management, pre-sales support and up-sell/cross-sell, CRM and analytics. With state-of-the-art facilities in the United States, India, Philippines and the United Kingdom, it employs more than 4,000 professionals globally.

Image: The Pune centre of vCustomer Corporation. | Photograph, courtesy: vCustomer Corporation

Also read: $9 billion! That's how much RIL will save India

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