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Peter Drucker's mantras for success
September 24, 2008
The leaders who work most effectively, it seems to me, never say 'I'. And that's not because they have trained themselves not to say 'I'. They don't think 'I'. They think 'we'; they think 'team'. They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but 'we' gets the credit... This is what creates trust, what enables you to get the task done.
Too many leaders try to do a little bit of 25 things and get nothing done. They are very popular because they always say yes. But they get nothing done.
Efficiency is doing things right; effectiveness is doing the right things.
The purpose of business is to create and keep a customer.
Again, let's start out discussing what not to do. Don't try to be somebody else. By now you have your style. This is how you get things done.
Image: Efficiency is doing things right -- Infosys Technologies' Nandan Nilekani talks to the press after announcing the company's quarterly results in Bangalore on January 12, 2005. | Photograph: STR/AFP/Getty Images
Also read: 10 things to know about Jaguar-Land Rover
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