Advertisement

Help
You are here: Rediff Home » India » Business » Slide Shows » Photos
Search:  Rediff.com The Web
  Email  |    Discuss  |   Get latest news on your desktop

Back Next

Help! The computer ate my files!

September 1, 2008

1. Laptop theft

Half of all organisations had a laptop or other mobile device stolen last year, according to a recent survey by the Computer Security Institute. And if the next stolen notebook belongs to your company, the replacement cost is the least of your worries.

Most states have laws requiring businesses to tell customers when a laptop containing unencrypted sensitive data, such as Social Security numbers and credit card numbers, goes missing. Technology research firm Gartner estimates that each customer record lost costs a company from $150 to $250 in legal fees, notification costs, and other expenses.

Plus, laptops often contain company intellectual property and other files that you wouldn't like bad guys leafing through.

How to respond: Your response depends on what you have done up front. For about $40 and up per laptop per year, services such as MyLaptopGPS and Absolute Software's Computrace LoJack for Laptops may be able to get the computer back.

If you have installed one of these programs, the stolen machine will report its location to the authorities as soon as the thief connects to the Internet. Some services let you remotely wipe all data from the hard drive or will even covertly download files from the stolen laptop for you.

If you don't have a tracing program, the best you can do is report the serial number to the police and the manufacturer and hope it winds up at a repair shop.

Preventive measures: In addition to installing tracing software, make sure to encrypt the hard drive. "If the data's encrypted, thieves can't use it, and you'll save yourself notice costs and bad public relations," says Randy Gainer, who deals with many privacy and security cases as a partner in Davis Wright Tremaine, a Seattle law firm.

The enterprise edition of the Windows Vista operating system has an encryption feature, BitLocker, built in. Other encryption programs, such as PGP Whole Disk Encryption or Veridis' FileCrypt, can run about $50 to $120 per computer.

Other tips: Record your laptops' serial numbers in a handy place. And advise employees to treat a laptop like a wallet. You wouldn't leave your wallet in the car, and you shouldn't leave your laptop there, either.

Image: Sujatha works on a laptop as she trades stocks at her home in Hyderabad | Photograph: Noah Seelam/AFP/Getty Images

Also view: Which cities are energy winners?
Back Next

Powered by

© 2008 Rediff.com India Limited. All Rights Reserved.Disclaimer | Feedback