The outsourcing industry, which practically took birth in Gurgaon in 1997 with the setting up of GE Capital International Services, the business process outsourcing arm of GE Capital. In 2005, GECIS got an independent entity, Genpact.

Apart from Genpact, Gurgaon houses other important knowledge process outsourcing units and BPOs like Dell, Accenture, Hewitt Associates, etc.

Gurgaon's outsourcing boom has led to a spurt in jobs and wages not only in Gurgaon but in Delhi as well. A chunk of Delhi's population is employed in the BPOs and KPOs of Gurgaon.

Image : Unitech Trade Centre in Gurgaon.