The booming business process outsourcing industry is indeed a good career option for aspiring graduates and even for management students.
This was the opinion at a workshop organised for a group of graduates by Bangalore Chamber of Industry and Commerce in Bangalore on Saturday.
Discussing the aspect of 'De-mystifying BPO', leading industry executives like R Mohan, president & CEO, HTMT, Anuradha Rao, HR director at MphasiS BPO besides others impressed upon the students that the industry is here to stay, and is not a bubble and should be considered a serious career option.
Outsourcing and India: Complete Coverage
Said Mohan: "There are a lot of myths about the BPO sector, that it is a high stress job, it is boring, does not require in-depth knowledge or skills. If you students visit any BPO organisation, you will get to know that besides the vanilla call-centre activities, there is absolute cutting-edge work going on in these organisations."
Giving examples of such work, he said there are a number of BPOs in India who are doing financial modelling which requires high-level of expertise in managing finances besides legal outsourcing, radiology and other work, which require a sound knowledge of systems and processes.
Added Rao: "One of the notions about this sector that it is a stressful job. It is, but which job is not stressful these days? The only additional stress in this sector is to a large extent to do with night shifts, which one can get used to with good nutritional support and good counselling."
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