June 10, 2002 | 1705 IST
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Money > Business Headlines > Report June 10, 2002 | 1705 IST |
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Nasscom to work on contingency framework in case of crisesSyed Amin Jafri in Hyderabad The National Association of Software and Services Companies on Monday said it would work to evolve a framework to assure the customers of the business process continuity during contingencies. Nasscom also felt that the possibility of a war with Pakistan has blown over and the current geo-political situation was not going to impact its long-term goal for the growth of the IT industry. Answering queries at a media conference, Nasscom President Kiran Karnik maintained that " Indian IT industry, by and large, has the business processes which do not fall apart during crises." He, however, called for proper documentation of these processes and to convey the same to the global customers. Karnik said crises were not new for India as it has been facing more than one crisis every year. "We are used to facing crises. There are riots, strikes, earthquakes and several other things but Indian IT industry and companies are carrying on," he said. Asked about the India-Pak tensions impacting on the IT sector, the Nasscom president asserted "so far, we have not seen business being affected due to this. The (crisis) situation seems to be over. In any case, the risk (of the crisis impacting business) is all across the industry." Nasscom chairman Arun Kumar also termed the advisory sent by some countries to their citizens in India to leave as a short-term measure. He, however, pointed out that the customers were demanding contingency plans by Indian IT companies. "It is part of doing any business," he said Referring to evacuation by foreign nationals fearing an Indo-Pak war, Nasscom vice-chairman Som Mittal said things had been blown out of proportion. He said India was not the only country facing such crises. "There is no safe place in the world. Israel continues to do well though it is facing problems every day," he said. Karnik said after September 11 attacks in United States, no country was safe. "We are conveying to the customers that there is no safe place," he said. "I am convinced that the war-like situation no longer exists," he said. He, however, said if something happened tomorrow, it might affect the business. Gautam Kumra, Partner, McKinsey & Co. said the situation during last three years had caused concern to the customers, who want to know what protection the business would have during contingencies. Referring to the recent communal riots in Gujarat and the current Indo-Pak standoff, he said it did not have any impact on the industry. He said changing global delivery systems would also help the Indian IT industry to carry on their business without being affected by the geo-political developments. ALSO READ:
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