WhatsApp Work Etiquette

When you use WhatsApp for work, it's important to follow certain protocol.

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No Need For Morning Greetings

Do not wish your colleagues or bosses good morning every day on WhatsApp, without a purpose. Or Happy Sundays and such like. It is a nuisance.

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Keep Emojis In Check!

Don't send inappropriate emojis to people you contact for work, who you don't know or don't know well enough. No hearts please. Or jokes and memes.

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How To Start Your Message

Don't begin with a 'hi' or a 'hello' or a greeting and leave it hanging, waiting for a response from the other party. Greet the person and immediately afterwards state your purpose.

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Clear And Not Too Casual Messaging

Keep your message concise, clear and direct. Straightforward language is preferred over jargon or abbreviations when getting in touch with someone who you are not that familiar with. It should not be too casual either -- no yeah, lol etc.

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There's A Timing For Messages 

Please don't send messages at inconvenient times, like late at night or early in the morning. Be mindful of the recipient's schedule and time zone.

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Don't Rush A Reply

Understand that busy people -- be they your seniors or someone you are contacting for work -- may take longer to respond to messages. Be patient and don't rush them for a reply. Allow them ample time to read and understand your message. 

 

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