Bibhu Ranjan Mishra and Piyali Mandal in New Delhi
TCS to open BPO centre in Ahmedabad
Image: TCS BPO.Our expansion into Ahmedabad is part of our strategy to harness the specialised talents available in Tier-II cities.
We intend to use the centre to offer back office services in the banking, financial services and insurance space, as the talents available in that region are best fit for these kind of services. Besides, the centre can also offer services specific to the manufacturing industry," said Abid Ali Neemuchwala, vice-president and global head of BPO services, TCS.
TCS to open BPO centre in Ahmedabad
Image: TCS.Neemuchwala said the company was planning to add 1,500 people in Kolkata over the next couple of quarters.
TCS to open BPO centre in Ahmedabad
Image: Tata Consultancy Services.To keep pace with the growth, the company is also expanding its bases in offshore and onshore locations.
Neemuchwala said the company was not considering taking inorganic route to expand at the moment. "We made acquisitions ahead of time and our acquisitions have been very selective. However, right now, we are not looking for acquisition as a driver to expand," he said.
TCS to open BPO centre in Ahmedabad
Image: Tata Consultancy Services.In terms of deals, the company said it was adding healthy number of BPO clients across its key target verticals, including banking, financial services and insurance, healthcare and pharmaceuticals.
"However, we are seeing clients are accepting more and more variable pricing models such as transaction-based pricing and outcome-based pricing," he said.
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