Microsoft users globally, several in India, have reported massive outages in services, with outage tracking website Downdetector showing users flagging disruptions across various services.
Airport and airline operations faced significant disruptions on Friday due to Microsoft outage, with airlines issuing advisories to passengers.
IndiGo, SpiceJet and Akasa saw disruptions in their online check-in and boarding processes across their networks, forcing them to switch to manual mode.
"Our systems are currently impacted by a Microsoft outage, which is also affecting other companies.
“During this time booking, check-in, access to your boarding pass, and some flights may be impacted," IndiGo said in an update on X.
"We are all hands-on decks and are working to restore stability and normalcy.
“Our digital team is also coordinating closely with Microsoft Azure to resolve these issues swiftly," it stated.
Budget carrier Akasa said: "Due to infrastructure issues with our service provider, some of our online services, including booking, check-in and manage booking services will be temporarily unavailable.
“Currently we are following manual check-in and boarding processes at the airports."
The airline requested its passengers with immediate travel plans to reach airport early to check in, as a precautionary measure.
SpiceJet also said it is currently experiencing technical challenges with its service provider, affecting online services including booking, check-in, and managing booking functionalities.
"As a result, we have activated manual check-in and boarding processes across airports," it stated.
Globally, the Microsoft cloud outage led to US airlines cancelling flights, but the tech giant later reportedly said its cloud services outage in the Central US region has been resolved.
A new Crowdstrike (cybersecurity software firm) update is being cited as the cause of the outage, which has impacted Windows-based desktop and laptops.
Microsoft, crowdstrike and Windows are trending on X (formerly Twitter).
On outage tracking website Downdetector, users reported problems across Microsoft line-up including Azure, and Teams.
Microsoft said it is investigating the issue "impacting users ability to access various Microsoft 365 apps and services".
"Our services are still seeing continuous improvements while we continue to take mitigation actions," according to Microsoft 365 Status post on X.
The glitch is causing users to see the Blue Screen of Death error messages, and there are widespread reports of disruptions in international airlines, banks and media outlets.
"Blue screen of death reported at multiple companies - Crowd Strike attack. Are you also facing ?," wrote a user on X.
