Communication skills, negotiation skills, social skills, etiquette, behavioural skills, etc, should be part of your learning. Develop confidence because that's the key to success, advises rediffGURU Archana Deshpande.

rediffGURU Archana Deshpande, founder, of TransformMe Life Skills Coaching, offers advice on how to improve your soft skills, build confidence and enhance self-esteem.