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R I P, dear telegram

Last updated on: July 14, 2013 14:38 IST
Telecom workers read newspapers in front of their counters in Mumbai

The 163-year old telegram service in the country -- the harbinger of good and bad news for generations of Indians -- is dead.

Once the fastest means of communication for millions of people, the humble telegram was on Sunday buried without any requiem but for the promise of preserving the last telegram as a museum piece.

Nudged out by technology --- SMS, emails, mobile phones -- the iconic service gradually faded into oblivion with less and less people taking recourse to it.

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R I P, dear telegram

Last updated on: July 14, 2013 14:38 IST
An employee sleeps in the record section room of the Central Telegraph Office in Mumbai

Started in 1850 on an experimental basis between Kolkata and DiamondHarbour, it was opened for use by the British East India Company the following year.

In 1854, the service was made available to the public.

It was such an important mode of communication in those days that revolutionaries fighting for the country's independence used to cut the telegram lines to stop the British from communicating.

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R I P, dear telegram

Last updated on: July 14, 2013 14:38 IST
An employee writes down addresses before dispatching telegrams inside the delivery section room of the Central Telegraph Office in Mumbai

Old timers recall that receiving a telegram would be an event itself and the messages were normally opened with a sense of trepidation as people feared for the welfare of their near and dear ones.

For jawans and armed forces seeking leave or waiting for transfer or joining reports, it was a quick and handy mode of communication.

Lawyers vouched for the telegrams as they were registered under the Indian Evidence Act and known for their credibility when presented in court.

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R I P, dear telegram

Last updated on: July 14, 2013 14:38 IST
An employee uses glue as he prepares telegrams to be sent at the Central Telegraph Office in New Delhi

Bollywood was not to be left behind and immortalised the service with many sudden turns in films being announced by the advent of the taar.

Pockets of rural India still use the service but with the advent of technology and newer means of communication, the telegram found itself edged out.

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R I P, dear telegram

Last updated on: July 14, 2013 14:38 IST
A computer screen shows a telegram message inside the central Telegraph office in New Delhi

"The service will start at 8 am and close by 9 pm on Sunday night," BSNL CMD R K Upadhyay told PTI.

"The service will not be available from Monday."

State-run telecom firm BSNL had decided to discontinue telegrams following a huge shortfall in revenue. 

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R I P, dear telegram

Last updated on: July 14, 2013 14:38 IST
Saurabh Gupta, 34, writes a telegram to his son inside the Central Telegraph Office

The service generated about Rs 75 lakh annually, compared with the cost of over Rs 100 crore to run and manage it.

Telecom and IT Minister Kapil Sibal had said last month that

"We will bid it a very warm farewell and may be the last telegram sent should be a museum piece. That's the way in which we can bid it a warm farewell." 

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R I P, dear telegram

Last updated on: July 14, 2013 14:38 IST
Kamla Devi, an employee who has served for 30 years, cries as she talks about her career, inside the Central Telegraph Office

There are about 75 telegram centres in the country, with less than 1,000 employees to manage them.

BSNL will absorb these employees and deploy them to manage mobile services, landline telephony and broadband services. 

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R I P, dear telegram

Last updated on: July 14, 2013 14:38 IST
An employee sends a telegram appealing to Kapil Sibal, Minister of Communication and Information Technology, to reverse the decision to close the telegram services at the Central Telegraph Office

Faced with declining revenue, the government had revised telegram charges in May 2011, after a gap of 60 years.

Charges for inland telegram services were hiked to Rs 27 per 50 words. 

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R I P, dear telegram

Last updated on: July 14, 2013 14:38 IST
Messenger Om Dutt, 56, rides a bicycle as he delivers telegrams in New Delhi

Within a short time of BSNL handling telegram services in 1990s, the PSU had a rift with the Department of Posts following which telegrams were accepted as phonograms from various villages and other centres from telephone consumers. 

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Last updated on: July 14, 2013 14:38 IST

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