Tata Consultancy Services topped the list of top 10 best performing IT service providers worldwide rated by Global Services, a specialised publication for IT businesses.
Indian companies dominated the list with Cognizant Technologies occupying second position followed by Infosys Technologies, HCL Technologies, Neoris and Patni Computer System.
The 7th spot was occupied by MindTree Consulting followed by Politec, Satyam Computers Services and Wipro Technologies.
The top ranking for both Leaders in Human Capital Development and Best Performing BPO providers went to Genpact, and Hinduja TMT was selected as the Best Performing Global Call Center Provider.
The honour for the best performing Managed Services Providers went to Affiliated Computer Services of the US.
While Polaris Software Labs with delivery centres in India led the list of the Top 10 Specialty Application Development Providers, the Top Engineering Services Provider slot went to Patni Computer Systems.
India accounts for the largest number of companies among the top 100 with 36 finding the coveted slots and is followed closely by United States with 32 outfits. Together India and the United States corner 68 of the 100 slots.
Experts from Global Services, a CMP-CyberMedia publication and outsourcing experts at neoIT, a consulting firm that specialises in servicing globalisation, identified top service providers on the basis of survey conducted by the publication.
CMP-CyberMedia LLC is a 50-50 joint venture between CMP Media of the US and CyberMedia of India.
The evaluation is based upon 250 data points collected from service providers from 18 countries and third parties regarding effective operations, service offerings, client relationships, and human capital.
The winners are organised in three categories: Customer and Business Process Awards, Regional and Emerging Provider Awards, and Tech-Delivery Awards.
Commenting on what made these firms more special than others, Pradeep Gupta, chairman and managing director, CyberMedia, said, "These firms demonstrated a pattern of market leadership, innovation and outstanding customer service."
Quoting an analyst from Aberdeen Group, Global Services predicts that the market for outsourced IT services will become more global in nature leading to a buyer's market. A broader competitive field will create downward pressure on prices as providers in other parts of the world, particularly Eastern Europe, are finding better seats in the arena.
The listing, the Global Services said, throws up an interesting challenge to India's software supremacy in the form of eight firms from China, four firms each from Malaysia and Eastern Europe, three each from Brazil and Mexico, and two from Russia.
An offshoring software firm each from Ukraine, the Philippines, Latin America, Czech Republic and Romania signals the arrival of an entirely new set of nations providing software and IT services.
It estimates that the US purchases of IT goods and services will grow five per cent in 2007 to touch $1.55 trillion. Over a dozen of the 32 American firms listed in the Global Services 100 survey are servicing their global customers through their India facilities.
