netCustomer expands India biz

netCustomer, Inc, a leading provider of innovative services leveraging a global delivery model, on Wednesday launched a new centre in Noida as part of its expansion plans in India.

The state-of-the-art facility, spread across 50,000 square feet on four floors, will enable netCustomer in expanding its service delivery capabilities to its global clients and their worldwide customers.

In partnership with leading technology companies, netCustomer has developed extensive centres of expertise in enterprise applications, technical support, and infrastructure management services.

Stanford University has published a case study on netCustomer highlighting its innovative global delivery model. netCustomer success stories include leading global companies such as Oracle-PeopleSoft/JD Edwards and Juniper/NetScreen.

Announcing their business plans in India at a press meet, Punita Pandey, the president and CEO, netCustomer said, "India has been a key part of our global services vision from the beginning. The launch of our new facility further strengthens our commitment to India. In our initial phase, we focused on building a value-add service model that seamlessly integrated with advanced operations of our global clients.

"In the next phase, we plan to expand into new markets and enhance existing business relationships. Keeping the future of services in mind, our business model is designed to realize the untapped potential of globalization."

Tom Shields, vice president (support services), Asia Pacific of Oracle-PeopleSoft was also present on the occasion. Speaking of their association with netCustomer, Shields said, "We have been growing our relationship with netCustomer over the last four years and look forward to further strengthening it in the years to come. netCustomer offers innovative services focusing on enterprise applications that matches our high expectations."

netCustomer, Inc is a thought leader in conceptualizing a global services supply chain paradigm. By efficiently extending ERP, IT, and business operations services through a global delivery model, netCustomer reduces operating costs and improves service levels. Headquartered in San Jose, California, netCustomer has around-the-clock operations in Noida, India.

netCustomer is backed by Charles River Ventures.

Source: ANI