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ICICI OneSource, which has 8,000 staff in Bangalore and Mumbai, plans to create 1,000 jobs in its call centre in Belfast, Northern Ireland.
"This is not about moving work from India to the United Kingdom; it is about the growth and expansion of our business," said Matthew Vallance, the European managing director of ICICI OneSource, one of India's leading BPO companies.
"People are very familiar with the Irish accent and we think it will work very well," he added.
The first batch of 60 employees in Belfast began a seven-week training course on Tuesday in which Indian call centre experts put them through their paces.
The firm's British clients come mainly from the financial and telecommunication industries.