Rediff.com« Back to articlePrint this article

Repentant VW to expand compensation programme to larger vehicles

January 11, 2016 12:38 IST

Image: A Volkswagen Golf GTI. Photograph: ReutersThe auto major announced in November it was offering the compensation for 482,000 owners of 2009-2015 2.0-litre diesel cars. But it didn't extend the compensation to larger vehicles.

Volkswagen AG will announce on Monday it is expanding its goodwill diesel emissions compensation programme to tens of thousands of owners of larger diesel vehicles, the company's top US official told Reuters.

Volkswagen Group of America President and CEO Michael Horn said late on Sunday on the sidelines of a media event that the German automaker would announce on Monday at an event at the Detroit auto show the expansion of its programme that provides $500 in cash and $500 in credits at dealerships to owners of its 2009-2016 diesel VW Touareg SUVs.

VW announced in November it was offering the compensation for 482,000 owners of 2009-2015 2.0-litre diesel cars.

Horn said on Sunday that more than 260,000 owners have signed up -- or more than half -- and 130,000 have already been paid.

But it didn't extend the compensation to larger vehicles involved in a related emissions issue.

In November, VW also admitted it failed to disclose emissions controls in about 80,000 3.0 liter SUVs -- including the 2009-2016 VW Touareg, 2013-2016 Porsche Cayenne and 2014-2016 Audi A6 Quattro, Audi A7 Quattro, Audi A8, Audi A8L, Audi Q5 and 2009-2016 Audi Q7.

That allowed vehicles up to 9 times legally allowable pollution levels.

An Audi spokesman said on Sunday a similar goodwill programme is in the works for its 3.0 liter vehicles.

Expanding the compensation program could add as much as 80,000 vehicles and $80 million to the compensation program if Porsche and Audi expand the programme to all larger diesel vehicles.

Horn told reporters on Sunday that the portion of VW owners that have complained or sought buybacks is "minimal." He said VW polls at least 1,000 owners every two weeks to gauge how consumers are reacting to the emissions scandal.

Horn said he didn't expect US sales to rise in 2016 -- after VW brand sales fell 5 per cent in 2015.

He said things have changed at Wolfsburg-based Volkswagen -- the world's second largest automaker.

Horn said he has the mobile phone number of VW CEO Matthias Muller, something he never had with the former CEO Martin Winterkorn, and is getting quicker answers to questions.

Horn said it took VW's management team in Germany two weeks to approve the $1,000 U.S. goodwill compensation programme -- something that under the prior management would have taken six months.

Muller is meeting with Environmental Protection Agency chief Gina McCarthy on Wednesday, but not to hammer out the details of a fix. That discussion, Horn said, "is predominantly a political discussion and it's not a technical discussion."

VW has also hired lawyer Ken Feinberg to create an independent claims programme for diesel owners.

Image: A Volkswagen Golf GTI. Photograph: Reuters

David Shepardson in Detroit
© Copyright 2024 PTI. All rights reserved. Republication or redistribution of PTI content, including by framing or similar means, is expressly prohibited without the prior written consent.