Audi launches 24x7 customer assistance service

Automobile major, Audi, has launched a 24X7 road-side assistance programme, Audi Top Road-side Assistance, on 95 per cent of its main routes across the country to enable its customers deal with emergency situations.

The 24X7 emergency service will be available for all Audi customers with the vehicle under warranty period without additional costs, the company said.

The service is effective from Wednesday, it said, adding that, 'cars manufactured in 2007 will also be included withextra two years of Audi Top Assist service free of costs.'

As part of the assistance service, two toll-free numbers have been dedicated to Audi car-owners across the country.

In addition, service personnel would also be made available to the customer in duress, it said.

"In case, a car needs more attention, a towing vehicle with a specially-designed towing platform will be sent from the nearest service provider," the release said.