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The survey, conducted among APAI members, aviation correspondents and frequent travellers from various industry bodies, considered service efficiency and improvement in passenger facilities as the main parameters, a release said.
"To be ranked the best airport in India reinforces our commitment to maintain high service standards and provide the best experience to passengers. It is our vision to upgrade CSIA into a world-class airport," G V Sanjay Reddy, managing director, Mumbai International Airport Pvt Ltd said.