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How do companies lose and regain leadership? Last week's announcement by News Corporation chairman Rupert Murdoch of a Rs 420-crore (Rs 4.2 billion) investment in six Indian language channels set me thinking on this. Star India, a NewsCorp subsidiary will launch Bangla, Marathi and Gujarati channels. If reports are correct, it has also bought out Asianet, a major broadcaster in Kerala. Much of this seems too little and too late. The Rs 1,600-odd crore (excluding income from joint ventures) Star India has been in dull form for over three years now. From an aggressive leader that protected every shift in rating points, it seems increasingly like a defender. From 1992-2000, Star was a flop. Sun and Zee beat Star which was left holding a 'no Hindi programming' agreement with Zee (its India partner then). When the break off with Zee happened in 2000, Star got cracking. It got an entry into Indian homes with <i>Kaun Banega Crorepati</i> (KBC). It then used this to build what looked like an unassailable dominance over prime-time. From 2005 or so, things started going wrong all over again - by all accounts a management failure. Here were a lot of bright managers who had just won. They now needed new goals. But they kept doing the same job, as Star clung onto its one-channel success. Soon the regional office in Hong Kong led by Michelle Guthrie started having problems with India CEO, Peter Mukerjea. (Mukerjea's equation with earlier Asia chairman James Murdoch had been great.) Think about it - in 2004, Star India housed half a dozen managers, who within months of leaving, went on to become CEOs in other media companies. There was Mukerjea (INX Media), Rajesh Kamat (Viacom's Colors), Nair (NDTV Imagine), Raj Nayak (NDTV Media), Tarun Katial (BIG FM) and Tony D'Silva (Sun TV's [Get Quote] DTH venture). In a high-growth market, tight on talent, losing so many good people is the equivalent of an HR disaster. On business strategy, Star was plain lackadaisical. Take language channels, on the radar ever since KBC. On most days the Sun network, with its bouquet of Tamil, Telugu, Malayalam and Kannada channels has more viewership share than Star's Hindi and English offering. That is because Sun focuses on a prosperous chunk of the 700 million non-Hindi speaking Indians. Star's first go at this market with Star Vijay (Tamil), in 2001, hardly caused a blip. When the DMK backlash against Kalanithi Maran's Sun Network happened last year, the time was ripe for Star to try again - Kalanithi's brother, Dayanidhi, was India's telecom minister till DMK chief M Karunanidhi asked for his resignation. The reason Tamil Nadu, Maharashtra, Punjab and Gujarat, among others, are key media markets is simple. On per capita income, purchasing power and product consumption, these states do well, so advertisers want to reach these consumers. Contrast Star with Network18. From a fraction of Star's size in 2000, it is now a Rs 1,000-crore (Rs 10 billion) group. It just swoops down on any deal in the market. Its ability to retain a bulk of its senior team means that these deals work because management time and attention is given to them. In a recent CNBC interview, Murdoch admitted that the problem was of NewsCorp's making. Now, can Star unmake it? Vanita Kohli-Khandekar is a media consultant and author of The Indian Media Business. Powered by ![]() More Guest Columns |
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