India's biggest and most popular internet portal
has started accepting cash payments for online purchases.
Rediff.com, which was set up four years ago, feels
this would help get more business in a country with a low
credit-card penetration.
Only 3.5m of India's one billion people have credit
cards, and credit card companies do not give credit cards to
students and even some professionals.
"What's amazing is that a large number of
women also do not have credit cards," Ajit Balakrishnan,
chairman of Rediff, told BBC News Online.
"Credit card companies don't offer them cards
because they don't earn, but that doesn't mean women have less
spending power."
Mr Balakrishnan says most internet companies go by
e-commerce experience of the US, which has almost 100% credit card
penetration.
Japanese experience
"The situation is different in other parts of
the world. In Japan, for example, they had very low credit-card
penetration. But they experimented with cash payments for online
purchases and are now very successful."
Rediff has tied up with Elbee, an associate of US
based delivery service UPS, to deliver its products within the
country.
Elbee promises to deliver products within one to
three days and will pick up cash payment at the same time.
The service will be available at 800 locations in
urban and rural India.
Rediff had been experimenting with the service for
the last three months, and Mr Balakrishnan says the response has
been good enough to make it a regular feature.
Buying options
Mr Balakrishnan says buyers in smaller cities had
little option when buying books and music, but the Rediff range may
just make them click the mouse and order something.
Adding to his hopes is the fact that a lot of India
families keep a substantial amount of cash at home.
Industry figures do not provide a very rosy picture
of e-commerce in India. In 1999-2000, business worth 4.5b Indian
rupees was conducted over the internet.
But the National Association of Software and
Service companies (NASSCOM) predicts a 500% growth over the next
couple of years and that has most online sellers rubbing their hands
in excitement.