Insurance Ombudsmen are officials, who can solve all your insurance related woes and queries in an efficient and effective manner. Here's how to make the most of this dispensation.
Through the course of your professional career, you're sure to come across officials whose help you can't do without at some point or the other. Insurance Ombudsmen may be just such officials, who can solve all your insurance related woes and queries in an efficient and effective manner.
Who are Insurance Ombudsmen?
Insurance Ombudsmen are officials whose primary duty is to handle complaints from consumers and resolve differences between insurers and consumers. They help in resolving disputes and answering queries in relation to the insurance system and therefore contribute to the confidence of all consumers in the process.
Insurance Ombudsmen usually hail from a judicial or civil services stream or from the insurance industry. An Insurance Ombudsman can hold the position for a term of three years or till he/she reaches the age of sixty-five, whichever is earlier. An Insurance Ombudsman is normally provided with the powers to make awards and conciliate between affected parties.
What kind of problems can an Insurance Ombudsman help you with?
Some of the grounds under which you may make a complaint to an Insurance Ombudsman are:
When can I approach an Insurance Ombudsman?
You may contact an Insurance Ombudsman if you have a grievance against an insurance company, however, before consulting an Insurance Ombudsman, you should register a prior complaint with the insurer. You can then contact an Insurance Ombudsman if:
How can I approach an Insurance Ombudsman?