So you speak and write English, but do you know how to convey what you want to say in a businesslike fashion? If you are a professional, you will find that you need to communicate regularly with others about work. Which is why it is vital to learn a little bit of business writing and communication.

Get Ahead career expert Sunder Ramachandran answered business-writing related questions in a chat with Get Ahead readers on May 7.

Here's a transcript of the first half of the chat for those who missed it.

Sunder Ramachandran says, Hi everyone, this is Sunder from WCH (We Create Headstarts) Training Solutions, and I will be happy to answer your questions today.

Deepali asked, Hello Sundar

Sunder Ramachandran answers,  Hi Deepali. Please ask your question.

Deepali asked, I want to know, how should I improve my english writing communication

Sunder Ramachandran answers, The first step is narrow down your need to the areas that require improvement. Start asking your friends and peers for feedback on your writing skills, and then work systematically towards improving areas that require attention. Put some life into your business writing by using a natural, relaxed, friendly style. Your writing should reflect your personality.

sunil asked, hello sunder, i want to be a free lance writer

Sunder Ramachandran answers, Hi Sunil, that's great. Identify your areas of expertise (fiction, non-fiction, business journalism, etc) and start by researching publications that would benefit from your expertise.

anu asked, Sunder, I deal with American Customers, can you suggest a website or book where I can find some usually used sentences / usages. If you can suggest points to be remembered while communicating with Americans.

Sunder Ramachandran answers, Anu, you could refer to this article by my colleague which talks about general guidelines while communicating with American customers Dealing with clients from the US.

sandy asked, hi, i want to improve my communication and writing skill. my problem is that i read and learn grammar, dictionary words. but when i communicate with someone. i cant speak fluently english and i forget whatever i learn at the time of speaking

Sunder Ramachandran answers, Reading newspapers can prove to be helpful in enhancing your vocabulary. However, if you read aloud to yourself, you hear the correct patterns of speech. This implements the 'parrot method' of learning languages. This will also help you become fluent.

AA asked, Hi Sunder..suggest some formal communication examples...like writing an resignation letter

Sunder Ramachandran answers, You could read one of my earlier articles -- How to write a resignation letter.

eskay asked, What is the difference in writing to Government Officials and Private Sector Officials?

Sunder Ramachandran answers, There is not much difference as the rules of effective business communication remain the same. You may have to use an informal tone while interacting with stakeholders as compared to government organisations.

milo asked, Is a Resume cover letter mandatory to apply for higher up jobs?

Sunder Ramachandran answers, An effective cover letter provides a summary of your professional skill sets and experience. It positions you as a serious candidate for the job.

ashwin asked, Hi, sunder Want to improve executive letter drafting.

Sunder Ramachandran answers, The key aspect of an effective letter is formatting. Follow the 4 point rule:

1. INTRODUCTION (background and basics): Why are you writing? Set the scene. Maybe refer to a previous letter, contact or document.

2 DETAILS (facts and figures): Give information/ instructions. Ask for information. Provide all relevant details. Separate into paragraphs. Ensure logical flow.

3. RESPONSE or ACTION (conclusion): Action the reader should take. Action you will take. Give a deadline if necessary.

4. CLOSE (a simple one-liner)L Sometimes all that is needed is a simple one-line closing sentence.

shilpa asked, Hi, Kindly let me what is the most effective way to keep abreast with business language. And also how to communicate with UK readers.

Sunder Ramachandran answers, The best method is to read a lot. For tips on communicating with UK readers, read the following article: Dealing with clients from the UK.

sudhansu asked, dear sir , i am doing MBA IN one of the best sectoral management institute in india at bangalore. the problem is my vocabulary is not so good. and i want to be a professional writter in business. how can i do it? plzadvice me . thank yu.

Sunder Ramachandran answers, You can improve your business writing skills with regular practice. The main purpose of any communication is not to sound impressive or to use long words that no one can understand! The main purpose is to communicate clearly, be understood and be effective -- and that means to achieve results from your writing. So don't be worried about using fancy words and jargon. Keep it simple yet effective.

natti asked, how should I improve my english writing communication sunder I make gramatical error while writing.

Sunder Ramachandran answers, Ask someone else to do a final check of important documents -- we tend to be able to find other people's mistakes much more easily than our own.

Part II: Do you communicate well?