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The best airline staff in the world
No matter where are you flying globally, here are the world’s most courteous, friendly, helpful and efficient airline crews from each continent.
The recently-held World Airline Award by Skytrax, ranked best airline staff in 10 different regions. We bring you the top three winners from each of them.
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Top rated crew in Central Asia and India
Air Astana
Rank in Central Asia and India: 1
Country: Kazakhstan
The airline is the principal airline and the flag carrier of Kazakhstan.
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Top rated crew in Central Asia and India
Indigo
Rank in Central Asia/India: 2
Country: India
India-based IndiGo Airlines operates as a low-cost carrier and is headquartered in Gurgaon.
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Top rated crew in Central Asia and India
Azerbaijan Airlines
Rank in Central Asia/India: 3
Country: Azerbaijan
It’s the flag carrier of Azerbaijan and is based in Baku.
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Top rated crew in Asia
Thai Airways
Rank in Asia: 1
Country: Thailand
The flag carrier of Thailand is headquartered in Bangkok.
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Top rated crew in Asia
Garuda Indonesia
Rank in Asia: 2
Country: Indonesia
Headquartered in Jakarta, Garuda is the flag carrier of Indonesia.
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Top rated crew in Asia
Cathay Pacific
Rank in Asia: 3
Country: Hong Kong (China)
Based in Hong Kong, Cathay Pacific flies to 68 destinations in 42 countries.
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Top rated crew in Middle East
Oman Air
Rank in Middle East: 1
Country: Oman
The national airline of Oman, it was he first airline in the world to offer mobile services and Wi-Fi in-flight.
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Top rated crew in Middle East
Qatar Airways
Rank in Middle East: 2
Country: Qatar
Headquartered in Doha and owned by the state, Qatar Airways flies to over 125 destination.
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Top rated crew in Middle East
Emirates
Rank in Middle East: 3
Country: UAE
The government owned airline operates in 78 countries and flies to over 142 cities.
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Top rated crew in Australia and Pacific
Virgin Australia
Rank in Australia and Pacific: 1
Country: Australia
Formerly called as Virgin Blue, it’s co-founded by British businessman Richard Branson and former Virgin Blue CEO Brett Godfrey. From modest beginning in 2000, it is now the second largest airline in Australia.
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Top rated crew in Australia and Pacific
Qantas
Rank in Australia and Pacific: 2
Country: Australia
Qantas is Australia’s flag carrier and the second oldest airline in the world - founded in 1920.
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Top rated crew in Australia and Pacific
Air New Zealand
Rank in Australia/Pacific: 3
Country: New Zealand
Based in Auckland, this is the national airlines of the country. It has domestic as well as international operations and flies to over 15 countries.
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Top rated crew in Europe
Austrian
Rank in Europe: 1
Country: Austria
The flag carrier of the country, it is now a subsidiary of Lufthansa Group. It flies to over 130 destinations.
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Top rated crew in Europe
KLM
Rank in Europe: 2
Country: Netherlands
KLM is the flag carrier of the Netherlands and is the oldest airline in the world.
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Top rated crew in Europe
Turkish Airlines
Rank in Europe: 3
Country: Turkey
Headquartered in Istanbul, it is the flag carrier of the country. It operates in 41 domestic and 206 international airports.
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Top rated crew in South America
LAN Airlines
Rank in South America: 1
Country: Chile
The airline is part of LATAM Airlines group, which also owns TAM Airlines. It is also the flag carrier of the country.
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Top rated crew in South America
Azul Linhas Aereas Brasileiras
Rank in South America: 2
Country: Brazil
The flag carrier of Brazil, Azul flies to over 103 destinations.
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Top rated crew in South America
TAM Airlines
Rank in South America: 3
Country: Brazil
Headquartered in Sao Paulo, it is the largest airline company is Brazil.
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Top rated crew in North America
Virgin America
Rank in North America: 1
Country: US
Though brainchild of the British businessman Richard Branson; his companies own just 25 per cent in the company, as per the law of the US. The remaining 75 per cent stake is owned by the VAI Partners.
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Top rated crew in North America
WestJet
Rank in North America: 2
Country: Canada
The Canadian low-cost carrier provides services to 90 destinations in 20 countries. It is also the second largest airline in its home country.
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Top rated crew in North America
Porter Airlines
Rank in North America: 3
Country: Canada
The regional airline flies to several destinations in Canada and the US. Most of its fleet has Bombardier aircraft.
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Top rated crew in Central America and Caribbean
Avianca
Rank in C America/Caribbean: 1
Country: Colombia
The flag carrier of Colombia, Avianca is the second largest airline in Latin America. Uit was registered in 1919 and the third oldest airline in the world, behind KLM.
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Top rated crew in Central America and Caribbean
Copa Airlines
Rank in C America/Caribbean: 2
Country: Panama
Based out of Panama City, this is the flag carrier of the country. It flies to over 30 countries covering 69 destination.
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Top rated crew in Central America and Caribbean
Caribbean Airlines
Rank in C America/Caribbean: 3
Country: Trinidad and Tobago
It is the national airline of the country. Air Jamaica is now part of Caribbean Airlines after the latter acquired it.
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Top rated crew in South Africa
South African Airways
Rank in Africa: 1
Country: South Africa
The flag carrier is the largest airline in South Africa and flies to 38 destinations globally.
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Top rated crew in South Africa
Air Mauritius
Rank in Africa 2
Country: Mauritius
The national carrier of Mauritius flies to over 26 destinations.
Air Mauritius was set up in June 1967. The airline had no aircraft at the beginning, and in January 1972, Air India started flying the Port Louis-Bombay-Port Louis run on Air Mauritius' behalf using Boeing 707 equipment; this was Air Mauritius' first route, according to Wikipedia.
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Top rated crew in South Africa
Ethiopian Airlines
Rank in Africa 3
Country: Ethiopia
The government-owned airlines is flag carrier and covers 80 destinations.
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Top rated crew in China
Hainan Airlines
Rank in China: 1
Country: China
The largest privately-owned airline company operates on about 500 national and international routes.
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Top rated crew in China
China Southern
Rank in China: 2
Country: China
China Southern serves 193 destinations in 35 different countries worldwide. It is the fourth-largest airline in the world in domestic passenger traffic and the sixth-largest in scheduled domestic passenger-kilometres flown, according to Wikipedia.
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Top rated crew in China
Shenzhen Airlines
Rank in China: 3
Country: China
The country’s fourth largest domestic carrier, Shenzhen operates in over 137 destinations. Other than the extensive domestic airports, it also flies to countries such as Japan, Singapore, South Korea, and Thailand.