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Consumer satisfaction is perhaps the most vital thing in the list of any manufacturers.
And when it is a big ticket product like a car, consumer satisfaction becomes all the more important.
For years Indian consumers have regarded brands like Maruti, Hyundai, Toyota et al as trustworthy products in their respective categories.
Market research firm TNS global recently did a survey on the cars that satisfy Indian consumers and here are the results.
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12 cars Indians are most satisfied with
Image: Maruti Alto K10.Entry compact segment
Maruti Alto
The K series version of the car comes with a KB10, 998cc, three-cylinder engine capable of churning maximum power of 68 PS at 6200 rpm and a peak torque of 90 Nm at 3500 rpm.
It has a five-speed cable type transmission and offers a mileage of about 20.2 kmpl.
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12 cars Indians are most satisfied with
Image: Interior view of Maruti Alto K10.The older version of Maruti Alto exists along side the newer one and it comes with a 796 cc engine with a five speed manual transmission gearbox which is BS IV compliant.
It offers a mileage of 14.6 kmpl in the city and 18.9 kmpl on the highways.
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12 cars Indians are most satisfied with
Image: Side rear view of Maruti Alto K10.The Maruti Alto CNG is loaded with both petrol and CNG fuel system with the 796cc, three-cylinder FC engine and gives a mileage of 15.6 km/kg in the city and 20.2 km/kg on highways.
It is priced in the range of Rs 231,147 - Rs 327,026 (ex-showroom, New Delhi).
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12 cars Indians are most satisfied with
Image: Interior view of Maruti Zen Estillo.Premium compact
Maruti Zen Estilo
The car is available in four variants priced between Rs 320,201 and Rs 406,997 (ex-showroom, New Delhi).
Zen Estilo is powered by a 1.0L, 998cc, KB Series petrol engine and offers more space and superior air conditioning.
It delivers 64 bhp and the engine is mated to a five-speed manual gearbox generating a maximum torque of 90Nm at 3,500 rpm.
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12 cars Indians are most satisfied with
Image: Maruti A Star.Maruti A Star
It is powered by the same KB series 998cc, 3 cylinder, 12 valve, DOHC powertrain that belts out a maximum power of 67 Ps at 6200 rpm and a top torque of 90 Nm at 3500 rpm.
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12 cars Indians are most satisfied with
Image: Engine of A Star.The car has the option of a 4 speed automatic transmission which promises higher acceleration and performance.
It also has a manual five speed gearbox option.
The car is priced between Rs 362,556 and Rs 441,800 (ex-showroom, New Delhi).
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12 cars Indians are most satisfied with
Image: Volkswagen Polo.Upper premium compact
Volkswagen Polo
The car is available in both petrol and diesel options.
It has a three-cylinder 1.2L (1198 cc) petrol unit that offers 74 BHP (5,400 rpms) and 110 NM of torque (3,750 rpms).
The 1.2L 3-cylinder diesel offers 74 BHP (4,200 rpms) and 180 NM of torque (2,000 rpms).
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12 cars Indians are most satisfied with
Image: Front seats of Volkswagen Polo.Polo has features like remote keyless central locking that includes remote window up/down on the highline.
The Volkswagen Polo is available between Rs 434,000 and Rs 700,000 (ex-showroom, Delhi).
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12 cars Indians are most satisfied with
Image: Rear view of Maruti Swift.Maruti Swift
The car is available in two versions - petrol and diesel.
The 1.2 L K-series petrol engine is packed with a 5 speed manual transmission gearbox.
The engine has MPFI (Multi Point Fuel Injection) supply system that offers good performance.
The engine produces an impressive 85 PS at 6000 rpm and a torque of 113 Nm at 4500 rpm.
It has a mileage of 14.4 kmpl in the city and 18.1 kmpl on the highways.
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12 cars Indians are most satisfied with
Image: Maruti Swift Diesel.The diesel version of Maruti Swift is packed with 1.3L, 1248 cc displacement.
The engine produces 75 PS power at 4000 rpm and torque of 190 Nm at 2000 rpm.
It gives a mileage of 16.9 kmpl in the city and 19.6 kmpl on highways.
The car is priced between Rs 422,035 and Rs 546,284 (ex-showroom, New Delhi).
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12 cars Indians are most satisfied with
Image: interior view of Maruti Swift DZire.Entry midsize
Maruti Swift DZire
The car is available in both petrol and diesel variants.
The petrol version of Maruti Swift Dzire is packed with 1.2 L K series engine with a displacement of 1197 cc.
It comes with a 5-speed manual transmission.
The car returns a mileage of 13.2 kmpl in cities and 17.1 kmpl on highways.
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12 cars Indians are most satisfied with
Image: Rear view of Maruti Swift DZire.The diesel version of is packed with 1.3 L DDiS engine with a displacement of 1248 cc.
This compact diesel engine is fuel efficient and returns a mileage of 15.8 kmpl in the city and 23.2 kmpl on the highways.
It is priced between Rs 491,557 and Rs 710,873 (ex-showroom, New Delhi).
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12 cars Indians are most satisfied with
Image: Honda City.Midsize
Honda City
Honda City has been a segment leader in the sedan segment and is available in three variants out of which two variants - Honda City 1.5 E MT and Honda City 1.5 S MT are powered by a 1.5L, 1497cc, i-VTEC petrol engine with the 5-speed manual transmission gearbox capable of producing 118PS power at 6600rpm and 14.9Kg-m torque at 4600rpm.
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12 cars Indians are most satisfied with
The other variant - Honda City 1.5 S AT has the same engine but comes with an automatic transmission gearbox.
It is priced at Rs 815,000 and Rs 10,25,000 (ex-showroom, New Delhi).
Recently, the carmakers recalled over 57,000 units of the car in the country.
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12 cars Indians are most satisfied with
Image: Ford Fiesta.Ford Fiesta
The car comes with two engine options available in seven variants of which four are petrol and rest diesel engine.
The petrol variants are powered by a 1.6L, 1596cc, Duratec petrol engine that produces 101bhp power at 6500rpm and 14.9kgm of maximum torque at 3400rpm.
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12 cars Indians are most satisfied with
Image: The engine of Fiesta.On the other the hand diesel variants of Ford Fiesta are powering by a 1.4L, 1399cc, Duratorq TDCi diesel engine with five-speed manual gear-box that producing maximum power of 68PS at 4000rpm and 163kgm of maximum torque at 2000rpm.
The car is priced at Rs 623,000 and Rs 821,000 (ex-showroom, New Delhi).
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12 cars Indians are most satisfied with
Image: The dashboard of Ford Fiesta.The new Fiesta saloon is all set to come to Indian soon.
It has been codenamed B299 and is built using the Mazda 2 platform.
The car is likely to come with a more powerful 1.6-litre petrol motor producing 118bhp max power and a diesel unit generating 90bhp from a 1.6-litre motor.
The car might also get a DSG-like dual-clutch automatic gearbox.
The car might be priced between Rs 680,000 and Rs770,000.
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12 cars Indians are most satisfied with
Image: Toyota Corolla Altis.Premium midsize
Toyota Corolla Altis
The car comes loaded with a 1.8-litre petrol motor and the 1.4-litre common rail diesel unit.
It is priced between Rs 10,28,000 and Rs 14,38,900 (ex-showroom, New Delhi).
Toyota Kirloskar is speculated to launch a face-lifted Corolla Altis in the Indian sometime soon.
The new face-lifted Altis is likely to have re-styled tail-lights and a vertically aligned chin.
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12 cars Indians are most satisfied with
Image: An interior view of Altis.A wider grille to compliment the chin is also likely to be one of the new features.
The new Altis is have the same 1.8-litre petrol motor and the 1.4-litre common rail diesel unit.
But speculation regarding the launch of a 1.6-litre, 120bhp petrol engine is pretty high.
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12 cars Indians are most satisfied with
Image: Volkswagen Passat.Entry luxury
Volkswagen Passat
At present the Volkswagen Passat available in India comes with a 1.8L petrol engine.
The slick-shifting six speed manual gearbox helps achieve a good mileage which results in a good performance.
The 1.8 L, 1798cc advanced technology engine offers a maximum power of 160PS at 4500-6200 rpm and maximum torque of 250Nm at 1500-4500rpm.
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12 cars Indians are most satisfied with
Image: The dashboard of Volkswagen Passat.The car crosses the 100 kmph mark in just 8.6 seconds and touches a top speed of 220 kmph.
It delivers a mileage of 11.5 kmpl in the city and 13 kmpl on the highways.
The new generation Passat is likely to be launched soon and will come loaded with a 2.0 TDI diesel and a1.8 TSI petrol units.
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12 cars Indians are most satisfied with
Image: Rear view of Passat.Neither of the engines is new but the 2.0 TDI diesel has been retuned to belt out 170bhp, which is a good 32bhp more than the one available now.
With the new Passat you will get to choose from a manual or DSG gearbox.
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12 cars Indians are most satisfied with
Image: Toyota Innova.SUV/ MPV
Toyota Innova
For now the limelight may be on Toyota's recently launched sedan Etios but a new and face lifted Innova is on the cards soon.
Right now the car comes in both petrol and diesel engine.
The 1998cc, 16-Valve DOHC WTi petrol engine produces 132PS power at 5600rpm and 181NM torque at 4000rpm and is compatible with CNG.
The 2494cc, 16-Valve DOHC diesel engine generates 102PS power at 3600rpm and 200NM torque at 1400- 3400rpm.
Innova comes with a price tag of Rs 794,470 - Rs 11,72,760 (ex-showroom, New Delhi).
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12 cars Indians are most satisfied with
Image: Mahindra Scorpio.Mahindra Scorpio
The car comes with a 2.2 litre, 4-cylinder mHawk diesel engine that produces a whopping 120 bhp power at 4000 rpm and 290 Nm at 1800-2800 rpm.
The Scorpio is a lifestyle SUV with decent off roading capacity and offers a comfortable ride, pleasing style, good safety features and decent interiors.
The car is priced between Rs 760,000 and Rs 10,57,340.
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12 cars Indians are most satisfied with
Image: Honda CRV.Premium SUV
Honda CRV
The car is available in 2.4L i-vtec and 2.0L i-vtec petrol engines with a max power of 161 PS at 5800 rpm and max torque of 218 Nm at 4200 rpm and max power of 143 PS at 6000 rpm and max torque of 190 Nm at 4200 rpm respectively.
The CR-V comes in three trims: the LX, the EX and the EX-L and offers both front and four-wheel drive options.
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12 cars Indians are most satisfied with
Image: Interior view of Honda CRV.There are multiple safety features including front seat airbags, front seat-mounted side airbags, front and rear seat side air curtains, front seat active head restraints, antilock brakes, brake assist, electronic brake-force distribution and Vehicle Stability Assist with traction control.
The car is priced at Rs 22,20,000 - Rs 24,40,000 (ex-showroom, New Delhi).
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